Who we are
Suggested text: Our website address is: https://delaros.gr.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Return items
You have the right to return the products you bought, free of charge and without having to let us know the reason why you want the products returned, within fourteen (14) days from the date you receive them. In this case, only the direct cost of returning the products will be borne by you.
Please note that returns are only accepted if:
- Contact the Customer Service Department at the toll free line 211-8500-125
- The product has not been worn further in the test
- The special card of the company DELAROS.GR as well as the labels of the product have not been removed or damaged in any way
- No parts have been removed from the watch bracelet or any modification has been made.
- All product accessories such as box, warranty, operating manuals and purchase receipt are returned, as all of the above are part of the product
- If the product is accompanied by a gift, it must be returned with the product
- Send us the products via courier: ACS Courier or ELTA PortaPorta.
- For Smartwatch watches in case of activation the return of the product can not be accepted
Please make sure the shipping packaging is secure so as not to cause any damage during transport.
We inform you that DELAROS.GR is not responsible in case of loss or destruction of the product during the transfer of the return.
In case of return of the products, your refund will be completed within fourteen (14) days from the date of receipt of the products. We inform you that DELAROS.GR does not bear any responsibility for any damages and damages of the products after their use and in no case is it obliged to replace. Only the dealership is responsible for replacement and any form of product repair. For the best service of our customers, our company undertakes the transport and collection for repair of products to and from each dealership. In this case the shipping costs are borne by our customers.
TERMS OF USE
Delaros.gr is an online store selling products and services via the Internet based in the city of Myconos Matheou Andronikou 9 (hereinafter “the business”). The following terms and conditions will apply to the use of the online store, which is located at the above email address. Any user who enters and trades or uses the services of the online store (hereinafter “visitor” and / or “user” or “customer” depending on whether he is limited to visiting only the store or places and orders and sells products and services) will is deemed to agree and unconditionally accept the following terms herein, without exception. If a user does not agree with these terms, then it is his responsibility to refrain from visiting, using the website as well as from any transaction or use of the services of the online store. General Terms Terms of use The company reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary, and undertakes to inform consumers of any change through the pages of this online store . Contracts through the online store are written in the Greek language.
Information Provided & Products
The company is committed to the accuracy, truth and completeness of the information provided in the online store, as to the identity of the company and the transactions provided through the online store. The company, within the principles of good faith and business ethics and in accordance with common experience and logic, has the right to correct electronic data entries made by computer or typographical error and has the right to correct them whenever it realizes their existence, but informing immediately. customers whose contract of sale has not been completed, for these changes and inviting them to state whether they wish to perform the contract on the new – correct terms or cancel it
Limitation of liability
The company in the context of its transactions from the online store is not responsible and is not obliged to compensate for any damage or loss resulting from the cancellation of orders, non-execution or delay in their execution for any reason. Informs the interested customer, based on the information he keeps, about the availability or not of the products that appear in the online store and undertakes in case of change of this information, to inform the customers in time about the unavailability, so he is not subject to any further responsibility . The online store provides the content (eg information, names, photos, illustrations), products and services available through the website “as is”.
Intellectual property rights
All content in the online store, including signs, marks, images, graphics, photos, drawings, texts, etc. is the intellectual property of the company and is protected by the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the company has been licensed for its own needs exclusively and for the operation of the online store. It is forbidden to copy, transfer or create a derivative work based on this content or to mislead the public about the actual provider of the online store. Reproduction, re-release, upload, release, distribution or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of the company or any other copyright holder. The names, images, logos and insignia listed and describing the PlaisirDurable e-shop or the products or services of the company or third parties are the property of the company and are protected by the relevant trademark laws. Their use in the online store does not provide any license or right to use them by third parties. Logos and insignia that represent and describe the online store with the PlaisirDurable brand or the products or services of the company or third parties, are assets of the company, are protected by the relevant trademark laws. Their use in the online store does not provide any license or right to use them by third parties. Logos and insignia that represent and describe the online store with the PlaisirDurable brand or the products or services of the company or third parties, are assets of the company, are protected by the relevant trademark laws. Their use in the online store does not provide any license or right to use them by third parties.
User responsibility
The user / customer agrees and undertakes to use the services, information and data of the online store as defined by law and based on the rules of good faith and business ethics. You must not use the PlaisirDurable e-shop to: party violating the confidentiality or confidentiality of any person’s information; 3. sending, publishing,
Links to this site.
The links contained in the online store, lead to web pages of the store or in some cases lead the user to go from it (online store) to websites of third party providers, companies, etc. These related sites are not controlled by the company and the company is not responsible for the content of any such site or any link contained in a relevant site, or any changes or updates to such sites. The company is not responsible for internet broadcasts or any form of transmission received from any linked site. The company provides these links in its online store, only to facilitate the use of the online store,
Applicable law
Any dispute arising between the company and the users and / or customers of the website, which will concern the execution, implementation, interpretation, use, presentation, copying of this website or in general the relations of the parties created by this website. or on its occasion, will be resolved by the competent Courts of Athens and Greek Law will apply. The site is adapted to the GDPR. Read more in the Personal Data section. According to Directive 2013/11 / EC, which was incorporated in Greece by Joint Ministerial Decision 70330/2015, the possibility of electronic settlement of consumer disputes is now provided through the Alternative Dispute As Dispute (ADR – Alternative Dispute Resolution) procedure throughout the European Union. If the customer has the status of a consumer (ie a natural person acting outside of his professional capacity) and has any problem with a purchase made from our Website, he can start the ADR process through the single platform for electronic dispute resolution (platform ADR) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
DELIVERY
HELLAS
Shipments within Greece are NOT charged with shipping costs. For cash on delivery orders in the amount of less than 50 €, the customer is charged the cash on delivery costs of 3.00 euros. The courier company we work with is ACS COURIER, with the largest distribution network in Greece. In the rare case that the area where you live is not served by the network of ACS Courier, Delaros.gr.gr will send you your order in an alternative way, again with free shipping costs for you.
Your orders will be shipped within 48 hours. In some cases where product availability is different (listed on the product presentation page) you will be notified of the exact delivery date. In case your order can not be executed due to force majeure (bad weather, strikes, etc.), we will contact you to let us know if you wish to complete it.
Please note that for distances of more than 20 km from cities where there is a courier headquarters as well as in some remote islands there may be an additional delay in delivery.
CYPRUS
Shipments to Cyprus are made with the courier company DHL and EMS.
The charge per shipment up to the amount of 150 € is 15 €. From 151 € and up it is free.
Your orders will be shipped within 48 hours. Delivery takes place between 1-2 working days from the day of shipment. In some cases where product availability is different (indicated on the product) you will be notified of the exact delivery date. In case your order can not be executed due to force majeure (bad weather, strikes, etc.), we will contact you to let us know if you wish to complete it.
Please note that for distances of more than 20 km from cities where there is a courier headquarters there may be additional delivery delays.
EUROPE
Shipments to Europe are made with the courier company DHL and EMS.
The charge per shipment up to the amount of 150 € is 15 €. From 151 € and up it is free.
Your orders will be shipped within 48 hours. Delivery is between 1-2 working days from the day of shipment to most countries. In some cases where product availability is different (indicated on the product) you will be notified of the exact delivery date. In case your order can not be executed due to force majeure (bad weather, strikes, etc.), we will contact you to let us know if you wish to complete it. Please note that for distances of more than 20 km from cities where there is a courier headquarters there may be additional delays in country delivery.
Please note the following:
- Your order can not change delivery address once it has left our company.
- All orders require proof of identity or other document and signature of the recipient upon delivery.
- In case the courier does not find you at the address you stated he will leave you a notice note to contact him and arrange a new delivery time.
- Orders within Greece are delivered from 9.00 am. until 8.00 p.m. (depends on the delivery area).
- In case you wish to receive your order from a Delaros.gr.gr store or from an ACS Courier store, select it on the order page or contact us to inform you about the store closest to you.
Data Security
Statement of the Company Delaros.gr regarding the Protection of Personal Data
Increasing economic and scientific collaborations as well as mutual provision for data processing services result in the exchange of personal data, a trend reinforced by the increasing use of modern telecommunications media.
For these reasons, it is necessary to process the data carefully. The Company DELAROS.GR. declares that compliance with the principles governing data protection for their processing is its purpose, as it is committed to respecting the individual rights and privacy of individuals. The online store of the Company handles personal data with special care and always in accordance with EU Regulation 2016/679, the applicable National Law and applicable law.
For the purposes of this Directive, the following definitions shall apply:
Data Subject: any natural person whose personal data are processed by or on behalf of the Company
Personal Data: any information relating to a designated or identifiable natural person relating to his or her physical, physiological, psychological, emotional or economic status, cultural or social identity. Processing: processing of personal data (“processing”), any work or series of tasks performed on personal data, such as the collection, registration, storage, modification, analysis, use, association, commitment ( lock), deletion or destruction.
- Criteria of legality
Personal data may be processed if at least one of the following applies:
- the subject has given his consent,
- processing is necessary for the performance of a contract to which the subject is a party,
- processing is necessary to comply with a legal obligation.
- Principles applicable to processing
We are allowed to process your personal data in order to provide personalized services, based on the law (Article 6 (1b) of Regulation (EU) 2016/679) and the relevant National Implementing Law. Your personal data is not used for purposes other than those described in the Declaration, unless we obtain your prior permission, or unless otherwise required or permitted by law.
Personal data should be processed in a manner compatible with the purpose for which it was collected. The principle of proportionality applies to the processing of personal data. Among other things, it creates the obligation not to collect personal data for no reason.
The personal data used should be accurate and up to date.
Personal data used that is no longer accurate and complete should be corrected or deleted. Except in cases where there is a legal obligation to keep them for a longer period of time, personal data should not be kept for longer than is necessary for the purposes for which they were collected or processed.
The processing of personal data should be done in accordance with the principles of good faith. This means that data subjects can rely on the fact that processors will show due diligence in all data processing matters.
Individuals whose personal data has been processed should be informed accordingly upon request. In particular, they have the right to be informed about the purposes for which their data are processed, the type of data to which they relate, as well as the identity of the recipients of the data. Where necessary, data subjects also have the right to request the correction, non-transmission or deletion of their data. The above rights can be restricted only if this restriction is provided by law. This is especially true when conducting scientific research.
In particular, personal data is protected against unauthorized disclosure and any unlawful processing. The measures implemented should ensure a level of security commensurate with the nature of the data to be protected and the risks that may arise from its processing.
DELAROS.GR is responsible for the implementation and compliance with EU Regulation 2016/679 and the applicable National Law. DELAROS.GR employees involved in the processing of personal data should be informed accordingly. Procedures for the processing of personal data of third parties upon agreement, should be defined in writing. DELAROS.GR will ensure that the contracting third party processes the personal data correctly and that it is in compliance with the principles set out in this Statement. In the event that the third party is deemed unable to ensure a satisfactory level of security of personal data, DELAROS.GR will terminate the cooperation.
- Access to Personal Data and Rights
If you wish, you can request at any time to be informed about your personal data held by the Company, their recipients, the purpose of their maintenance and processing as well as their modification, correction or deletion, by sending a relevant email to address oroloi@oroloi.gr from the email address you have stated, attaching a copy of your police ID. You also have the right to review the personal data we hold and in general to exercise any right provided by law for the protection of personal data. The personal data that you disclose to the Company through Delaros.gr .gr either during your registration or at a later stage, are collected and used and processed in accordance with the applicable provisions on personal data protection. and specifically, in accordance with the provisions of Law 2472/1997 and Law 3471/2006, as in force but also of the new European General Data Protection Regulation (EU) 2016/679 as well as of Directive 95/46 / EC, on protection of personal data. You reserve the following rights in detail:
- Right to be informed about your personal data: Upon your request, we will provide you with information about the personal data we hold about you.
- Right to correct and supplement your personal data: If you notify us, we will correct any inaccurate personal data concerning you. We will fill in incomplete data if you notify us, provided that this data is necessary for the purposes of processing your data.
- Right to delete your personal data: Upon your request, we will delete the personal data we hold about you. However, some data will only be deleted after a specified retention period, for example because in some cases we are required by law to retain the data, or because the data is required to meet our contractual obligations to you.
- Right to freeze your personal data: In certain cases provided by law, we will freeze your data if you request it. Further processing of bound data is done only to a very limited extent.
- Right to revoke your consent: You may revoke your consent to the processing of your personal data in the future at any time. The legality of the processing of your data remains unaffected by this action, to the point of revoking your consent.
- Your right to object to the processing of your data: You may at any time object to the processing of your personal data in the future if we process your data on the basis of one of the legal justifications provided for in Article 6 (1e or 1f). ) of Regulation (EU) 2016/679. If you object, we will stop processing your data, provided there are no legitimate grounds for further processing. The processing of your data for advertising purposes is not a legitimate reason.
- Security of Personal Data
The Company applies specific technical and organizational security procedures in order to protect personal data and information from loss, misuse, alteration or destruction. Our partners who support us in the operation of this website also comply with these provisions.
The Company makes every reasonable effort to keep the personal data collected only for the period for which this data is needed for the purpose for which they were collected or until their deletion is requested (if this happens earlier), unless it continues to observes them in accordance with the provisions of the current legislation.
- Revisions of the Declaration
The Company reserves the right to modify or periodically revise this Statement, at its sole discretion. In the event of any changes, the Company will record the date of modification or revision in this Statement and the updated Statement will be valid for you from that date. We encourage you to periodically review this Statement to determine if there are any changes to the way we handle your personal data.
This is a Declaration of Conformity with the provisions of EU Regulation 2016/679 and the applicable National Law
Secure Payments
For your convenience and better service, www. Delaros.gr.gr has the following payment methods:
– Cash by cash on delivery to the Courier Company
Cash payment by cash on delivery upon delivery of your order through the courier ACS Courier, either at your place or in any ACS Courier store nationwide.
– By deposit in a bank account
You can choose the bank that facilitates you to deposit the amount of your order. In the bank deposit you must enter as an excuse the order number and your full name. For the fastest execution of your order you can send us the deposit of the Bank via e-mail to The bank accounts in which you can deposit the amount are:
No. Account:
IBAN:
BIC:
No. Account:
IBAN:
BIC:
– By debiting your credit / debit / prepaid card
Payment by credit or debit or prepaid card issued by VISA, MasterCARD, American Express, Diners Club and Union Pay.
The process of clearing your payment is undertaken by PIRAEUS bank through the Winbank Paycenter security system and ALPHA bank through the Alpha e-Commerce security system, thus ensuring the absolute security of your transaction. All data transferred electronically by the customer (credit card details) as well as their transfer from the Bank to VISA or MasterCard or AMEX or Diners Club or Union Pay are covered by VeriSign SSL 256-bit encryption algorithm, the most powerful encryption that exists today worldwide. In this case, the card details are not stored anywhere, they are only used during the check and billing. This way, your credit card transactions with Delaros.gr are completely secure.
Delaros.gr does not collect or store your credit card information in any way, and for this reason you need to re-register it every time you use your credit card for transactions through this site.
You can choose to pay for the product you want in interest-free monthly installments with your credit card. The available number of installments is displayed on the completion page of your order, in the field of selection of the payment method.
– By payment via PayPal
Payment through your PayPal account, the international payment service.